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Insurance: Powering Modernization
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Tutorial: Can pervasive computing redefine the life insurance industry?
Muthu Subramanian and Sourabh Chatterjee
The authors examine the role of pervasive computing in the life insurance industry.
They contend that carriers that invest wisely in pervasive computing technologies would emerge winners in the new life insurance industry.
Viewpoint: Global Insurance Industry – Tiding over turbulence
S R Warrier
Has the insurance industry been successful in negotiating the myriads of challenges it
has been facing? Have the traditional boundaries of the industry been trespassed?
The author takes a holistic view of the insurance industry and commends the way it has shown resilience over the years.
Framework: Business Rules-Based Test Automation: A novel approach for accelerated testing
Bharath Anand R, Harish Krishnankutty, Kaushik Ramakrishnan and Venkatesh V C
Gaining competitive advantage in the rapidly changing insurance industry is an imperative to succeed on a sustained basis. The authors build a case for adopting Business Rules-based Test Automation framework to meet the speed and flexibility imperatives of the industry, without compromising on product quality.
Practitioner’s View: Rapid Product Innovation
Sanjaya Kumar, Muthu Subramanian and John Streatfeild
Insurance is a complex business with change in products being a ubiquitous demand.
The authors suggest some sound product innovation principles to bank on to solve the time-to-market challenge plaguing the industry.
Viewpoint: Insurance Modernization – New Demands, New Approaches
Jeffrey Kupper, Siva Nandiwada and Lalit Kashyap
The insurance industry is struggling to align business with technology modernization. Drawing from their field experience, the authors analyze the modernization requirements of the industry and suggest a capability driven approach to modernization.
Third Angle: “The challenge today is to get people focused on outcomes and not on how we do our work…”
Bob Kowalsky, Vice-President – Technology Services, Northwestern Mutual, gives insights into a wide range of challenges that the Insurance industry is confronting today.
Practitioner’s Perspective: Can IT investments be optimized in the insurance industry through prioritization approach?
Sanjay Mohan and Siva Nandiwada
Drawing from their experience, the authors suggest a portfolio approach to IT governance. This they assert would help organizations achieve reduced variability in costs and improved predictability in benefits.
Viewpoint: Distribution Effectiveness – Are the agents empowered enough?
N R Veeraraghavan and Preeti Chandrasekhar
Distribution is the backbone of the insurance industry and technology the enabler.
The authors opine that the clutter in distribution can be broken with appropriate use of automation solutions.
Perspective: Are you geared for next generation underwriting process?
Muthu Subramanian, Manish Srivastava and Daljinder Singh Uberoi
Underwriting is getting more and more complex with changes in the operating paradigms of the insurance industry. The authors expound the case to build a connected collaboration model to negotiate next generation underwriting exigencies.
Implementation: Leveraging textual data in insurance claim forms for efficient data analysis
Ashish Sureka
Unstructured data can create hurdles in intelligent claims analysis in the insurance industry. The author makes a case for the use of text tagging annotation technology to derive business value through effective claims analytics.
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Media Mentions
Fortune ranks Infosys 10 among Top Companies for Leaders 2007
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Infosys reorganizes to leverage growing business opportunities in a Flat World More
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