Utilities

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Aerospace and Defense	High Technology
Airlines	Hospitality and Leisure
Automotive	Insurance
Banking and Capital Markets	Life Sciences
Communications	Logistics and Distribution
Consumer Packaged Goods	Publishing
Discrete Manufacturing	Railroads
Education	Resources
Energy	Retail
Gaming	Studios and Networks
Healthcare	Utilities

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Infosys Business Process Transformation

Infosys BPO offers outsourcing services for Utility companies across streams of Finance and Accounting, Procurement, Knowledge Services, Order Management and HR Operations as well domain-specific offerings.

Challenge	Solution	Benefits
Rising SG&A expenses	Our range of services such as Indirect Procurement, Finance and Accounting, Order Management and HRO provides cost saving due to labor arbitrage and automation	Higher cost savings More efficient processes
Rising customer expectations	Utility companies focus on core activities related to strategy, growth and market expansion by outsourcing back-office processes	Focus on core strategy and meet customer needs

The Infosys Advantage

Operational Excellence

Infosys Back-Office Process Outsourcing offers Resources Energy and Utility companies "pay-as-you-go" flexibility. Our "metric-driven" and "process-oriented" operations ensure workforce productivity and process efficiency.

Process Improvement

We upgrade processes to benefit the enterprise by implementing "fit for purpose" best practices.

Labor Arbitrage

We transfer functions to a lower cost environment for increased savings.

Technology Innovation

We enable synergy between IT and business process policies and boost process enhancement initiatives with emerging technologies.

Gain Sharing

We help you realize business value through gain sharing. Our gain sharing agreements enable you to consider opportunities that may be risky to pursue individually.

Risk Mitigation

Interfacing dozens of disparate applications with legacy and secondary systems escalates maintenance costs, upgrade constraints and technology risks. Business process outsourcing enables Utility companies to transfer the operational and financial risk of large-scale IT initiatives to the provider.

Infosys Back Office Process Outsourcing