Infosys’ Integration and Collaboration Solution Helps Mercy Health Plans Enhance Customer Satisfaction

Mercy Health Plans (MHP), a full-service health management company, partnered with Infosys to enhance customer service capabilities. Infosys customized its Integration and Collaboration solution, enabling customer contact representatives of MHP... to retrieve information and provide better customer service.

Leveraging Service-Oriented Architecture for Competitive Advantage

QCSI, a provider of technology and services to automate claims adjudication and settlement processes, sought to migrate its Visual Basic-based tiered architecture. Infosys migrated its application to a service-oriented architecture based on Microsoft.Net, ensuring faster time-to-market.

Data Warehousing for a Health Benefits Company

A healthcare benefits company with a diverse mix of managed care products partnered with Infosys to implement a scalable architecture for mining its vast database.

Improving Efficiencies for a Healthcare Payor

A leading healthcare benefits company sought to streamline its claims processing system. Infosys used its Influx methodology to incorporate automation and new functionalities into the existing system.

Automating Services and Contracts Systems for a Healthcare Provider

A healthcare benefits provider wanted to upgrade its services and contracts system. The company engaged Infosys to implement HIPAA compliance of its pricing system

Electronic Health Records for the UK Government

A department of the UK Government which operates hospitals and clinics wanted a proof of concept for its Electronic Health Records project. The department partnered with Infosys to develop a modern healthcare system to be implemented nationwide.

HIPAA Compliance Solution for a US Pharmaco

A US Pharma company wanted to make its Individual Rights System HIPAA- compliant. Infosys implemented a Microsoft .NET application, enabling business users to maintain and inquire about various details of Member Rights Information and Disclosure Tracking.

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Testimonials

"I was impressed with the entire Infosys team and their commitment to the project. They worked through difficult issues and crafted elegant solutions for several obstacles encountered. I look forward to many more successful cooperative efforts."

 

- Sherwood Chapman, EVP and CTO
QCSI, Inc (Now, TriZetto, Inc)
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