Contact centers have transformed from being cost-centric to customer-centric organizations. They enable customer retention, brand loyalty and an improved customer experience. Infosys provides end-to-end contact center solutions
... spanning consulting services; analysis, design and development; integration and testing.
Infosys’ Wireless Machine-to-Machine (M2M) offering enables better asset management to make you more competitive. The solution provides access to real-time information allowing you to improve customer experience,
... enhance operation efficiencies, reduce cost, and optimize resource utilization.
Infosys’ Product Engineering offers system-level solutions in hardware, software, verification and full lifecycle management for telecom, networking, automotive and consumer electronics.
The Infosys Validation Laboratory provides end-to-end validation services for semiconductor companies, equipment manufacturers and operators. We have the expertise to get quality products to market more efficiently.
Strategic outsourcing of engineering services provides a competitive advantage for aerospace companies. Sourcing reduces costs while accelerating new product development and facilitating innovation.
Pricing pressures, excess capacity and inadequate product differentiation compel the auto industry to reduce costs while accelerating new product development. Strategic outsourcing of engineering services provides a competitive advantage for automotive companies.
Technology has enlarged the scope of product development in the automotive industry. With 90% of innovation expected to take place in electronics, of which 80% in software development, electronics content in vehicles will increase substantially.
.. The challenge lies in managing the increasing complexity of the vehicle electronics system.
Leadership in medical devices and diagnostic tools depends on innovation, meeting high quality standards and getting products to market faster than the competition. In this landscape, it is imperative to have a partner who not only understands
... your challenges and needs but also your product development process.
Infosys' Product Engineering (PE) practice offers services that span the product lifecycle, from conceptualization through product architecture, design, development, product enhancement, maintenance, test / validation to product support and go-to-market.
.. Our services include application development, maintenance, product engineering, R&D, infrastructure services and consulting. Infosys' PE services are truly collaborative - we do not own the Intellectual Property and do not compete with our customers.