Telecommunications
Infosys' solutions and services help telecom companies tackle the two biggest challenges faced by the industry - quicker and smarter new service rollout and legacy transformation to enable flexibility and cost-effectiveness. At Infosys, 5000+ professionals work for more than 30 of the top telecommunications companies across the world.
Infosys helps Telecommunication Service Providers roll out IP services, and build shared networks and systems and flexible organizations. Our flagship clients include:
- 7 of the Top 10 Communication Service Providers worldwide
- 5 of the Top 6 North American telcos, 4 of the Top 6 European telcos, 1 of Top 5 Asia-Pacific telcos
- 3 major cable operators and 2 major ISPs
"SAP upgrade helps telco major cut time-to-market by 40% and TCO by 20%"
The client is the Middle East's first telecom service provider with specialized services covering the full spectrum of telecommunications solutions for residential and business customers, including ICT solutions. It is recognized as a world-class force in communications technology and services.
Business Value Delivered
- Infosys used its upgrade assessment solution to accurately estimate the project duration
- Infosys' leveraged its proven INTUNE Upgrade methodology to reduce the TCO of client's SAP enterprise upgrade project by over 20%
- The global delivery model helped reduce time-to-market by 40%
- CMMi5 processes were leveraged to improve the quality of deliverables
- "Zero-Issue" transition facilitated by Infosys' project tools and technologies enabled quicker integration for the regular Support and Maintenance team
Solutions for the Telecommunications Industry
Infosys is helping leading global communications service providers to effectively transform their legacy systems and processes and profitably launch new converged services based on VoIP, IPTV, IP Multi-media Subsystem (IMS), and Scenario Based Customer Service, among others.