Life Sciences
The Life Sciences industry leverages outsourcing to improve business and operational efficiencies, rationalize functional areas, focus on core functions and improve overall productivity.
| Challenges |
Solution |
Benefits |
- Reduced YOY growth
- Decreased drug discovery and development productivity
- Reduced sales and marketing effectiveness
|
Provide services to Life Sciences processes such as:
- Competitive intelligence
- Clinical data management
- Pharmacovigilance
- Regulatory services
- Consulting to discovery
services, process re-engineering, etc. |
- Move from fixed to variable costs
- Customer focus only on core areas
- Global delivery organization
- Capability to scale global resources according to need
- Improved efficiencies, lower overheads, reduced payroll, benefit expenses and reduced capital investments
- Best practices, skills and technology
- Access to proprietary workflow systems, process re-engineering skills, and innovative staffing and delivery models, coupled with world-class technology delivered by experts
|
The Infosys BPO Advantage
Infosys BPO's Life Sciences practice delivers value by integrating deep domain skills with exceptional BPO operational competency, Information Technology and strategic consulting capability across the Life Sciences value chain.
- Multi-process Life Sciences practice built on a sustainable model for delivering BPO services in an offshore centric model
- Flexible and scalable delivery platform to partner with customers in their organic and inorganic growth
- Capability to deliver comprehensive seamless solutions through excellent cross service collaboration across Technology, Consulting and outsourcing practices
- Deep domain understanding acquired and strengthened through our transformation journey
- Focus on building Life Sciences process professionals through training and certification programs
- Platform offerings in collaboration with global product leaders by configuring different components of business process delivery model to provide value-added services in specific Business Process Areas such as CDM (Clinical Data)
- Unique onsite, near shore, offsite delivery and engagement model: Tiered Service Delivery Model Onsite / Offsite / Near Shore / Off-Shore to determine the delivery model that is best suited for the process
Some of our services:
| Research |
Drug Development |
SG & A |
Marketing & Sales |
Consulting |
- Competitive Intelligence
- R & D Portfolio Management
- Pipeline Research
- Epidemiology (Disease Management)
|
- Clinical Data Management
- Biometrics
- Drug Safety/ Pharmacovigilance
- Regulatory Services
|
- Procurement
- F & A
- HRO
- Customer Service
|
- Marketing Analytics
- Portfolio Management
- Brand Management
- LPO
|
- Discovery Services
- Regulatory Services
- Clinical Data Management
- Process Re-engineering
|
Our Life Sciences Practice