BPO Services
Offerings
Business Platforms
Infosys' Business Platforms delivers platform-based BPO solutions across multiple, enterprise-wide functions. Infosys BPO combines competencies in consulting, technology and BPO with a business value-based pricing model to offer compelling value.
Business Platforms helps you 'Win in the Turns' by migrating to a variable cost structure, a business imperative in the Flat World.
Benefits
| Challenges | Platform Features |
|
Fixed Cost Structures:
Caused by big ticket investment in application and underlying infrastructure. |
Variable but predictable pricing model which converts fixed costs to variable costs. |
|
Limited advantages:
Pure play BPO may limit benefits to cost arbitrage. |
One-to-many model extends the benefits of traditional outsourcing and leverages economies of scale to provide continuous benefits. |
| Continuous demand for investments upgrades, new application licenses and technology obsolescence. | Infosys Business Platforms provide all the technology elements with timely technology upgrades and refreshes. |
|
Fragmented application landscape and a lack of standardization:
Limits scalability in response to business needs. |
Infosys Business Platforms provide standard and best-in-class process as well as an integrated technology which aids scalability. |
|
Long time to realize value:
Cost and time overruns in projects with long implementation cycle times. |
Infosys Business Platforms BPO model brings defined and tested implementation methodology for standard process with shorter deployment times. |
|
BPO service delivery:
Suffers due to a lack of stable underlying technology. |
A reliable and stable technology layer for BPO Platforms backed by collaboration between service provider and product vendors. |
Offerings
- Infosys' Procure-to-Pay Business Platform helps you manage indirect spend with a process that has SAP-SRM at its core, in a fully-hosted and managed environment.
- Infosys' Hire-to-Retire Business Platform helps you focus on strategic business opportunities and revenue generation by managing multi-function HR and Payroll functions.
Media Mentions
Fortune ranks Infosys 10 among Top Companies for Leaders 2007
More Press releases
FAO Today: Infosys BPO is an "industry leader" More In the News
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